FAQs
1) I have placed my order, when will I receive it?
Ans: We take 5-7 working days to dispatch the products given most of our clothing are made to order. If you see there is a delay beyond 10 days please Whatsapp us on 9600039373 or email musings.clothing@gmail.com
Note: For Ajrakh sarees, we take 20 working days to dispatch.
2) I am not sure if the size I have chosen will fit me right.
Ans: When you choose size M, you are choosing your body size and not garment size
Kindly go for one size up when in doubt.
Note: We also provide 1 inch on both the sides so you can alter them if needed. You can also ask for an exchange by sending us an email to musings.clothing@gmail.com. For exchanges we take upto 3 weeks.
IMPORTANT: Customised dresses cannot be returned/exchanged.
3) How to make the payment?
Ans: We accept card payment, UPI, Netbanking, Bank Transfer.
4) How are my clothes made?
Ans: As a consumer you have the rights to know how your clothes are being made and if they are made ethically. We partner with artisans and weavers all over India and source fabrics. Our creative design team adds a touch of elegance and modernism to create pretty designs and our specialised tailors give you the right fit. We aim to keep this entire chain sustainable/eco-friendly and compensate our artisans with the right price.
5) How can I add "Add ons"? I can't see them on your website.
Ans: As of now, we dont have Add ons supported on the website, however you can message us on Instagram or Whatsapp if you need the Add ons - Pockets, Lining, Zipper, Buttons, Height customisations. Those will have to be paid extra.
6) I can't find my size.
Ans: It may be out of stock. Please drop in a message on Instagram or send us a note via contact on the website or email us on musings.clothing@gmail.com. Please send the dress name and the size you want.
7) Will there be bleeding of colours?
Ans: All of our outfits and fabrics are handmade, some of them might bleed colours in the first few washes and its quite natural. You can find the wash instructions for each outfit and follow the same to maintain the charm. We focus on providing you eco-friendly garments.